Applying the DESC model to recruitment feedback

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Using the DESC model

Although it is often easier to provide feedback verbally, it is also possible to apply this model to email feedback.

Below is an example of how you can apply the DESC model to recruitment feedback after the shortlisting or interview stages.

Example email:

Describe, Express, Specify, Consequences

Subject Line: Your application to Example Organisation for the Administration Team Leader position

Dear Rosie,

Thank you for taking the time to apply to Example Organisation. We wanted to let you know that we have chosen not to progress your application for the Administration Team Leader position at this stage.

We require the successful applicant to have significant experience in managing an administrative team. This is because we will require the post holder to manage eight experienced administrators. We are hoping to improve the skill sets of our current administrative team and it is important this mentoring should come from an experienced Team Leader. Without this experience it is felt that the team will not be able to develop their skills at the required pace.​

Our recommendation would be to consider taking part in Team Leader training or gaining experience as a Team Leader for a smaller size team.​ This would give you experience in training and mentoring.

If you were able to increase your experience and knowledge in this area, and think you would like to apply for a position with us, we feel that you would be an excellent fit for our organisation. ​

Thanks again for your interest in working with us and we look forward to hearing from you in the future. 

Kind regards,

[Your name]
[Signature]

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